If you're experiencing any problems or difficulties when using Convert Genius, please get help via the following approaches:
If you still have problems, please submit your request via our customer support email: email@example.com, our support team would response you within 1 working day.
Note: When you email us for technical support, please include the following information so that our support team can figure out your trouble easier and sooner:
1) Product order number
2) Convert Genius version number
3) Detailed process description about your trouble
4) Information of your operation system ( for technical support)
For business inquiries, please contact our support team at: firstname.lastname@example.org